Capabilities strengthened by commitment
The quality assurance system in L&T is primarily concerned
with ensuring customer satisfaction at all stages - from design
through development, production, installation and servicing.
All aspects of quality assurance are looked into, with absolute
precision. For instance, test equipment used routinely at L&T's
QA laboratories is capable of measuring up to 0.0001 millimeter.
Reliability upgradation laboratories continuously strive to improve
quality of incoming raw material and assemblies. Quality systems at
L&T factories and across the vendor network have led to an upswing
in productivity.
Tangible results include:
Reduced re-working
Minimized rejections
The quality management systems at L&T's factories conform to ISO 9001
& ISO 14000 Standards.
