||As a knowledge-intensive business, what gives us the winning
edge is our ability to optimize the learnability of our people and
enhance the re-usability of their knowledge and skills. In Control
& Automation we have categorised our knowledge assets/capital
Very soon, you will see our knowledge-capital
score sheet. So log on to this spot and you will get the complete
customer capital (external structure): This represents an
external structure of relationships with customers and suppliers,
brand names, trademarks and reputation or image.
organization capital (internal structure): The internal
structure comprising concepts, models, computer and administrative
systems, including general management.
- Our Human capital: This represents the
competence of our people in terms of education, experience,
expertise and skills.