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Knowledge Capital
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As a knowledge-intensive business, what gives us the winning
edge is our ability to optimize the learnability of our people and
enhance the re-usability of their knowledge and skills. In Control
& Automation we have categorised our knowledge assets/capital
into
- Our
customer capital (external structure): This represents an
external structure of relationships with customers and suppliers,
brand names, trademarks and reputation or image.
- Our
organization capital (internal structure): The internal
structure comprising concepts, models, computer and administrative
systems, including general management.
- Our Human capital: This represents the
competence of our people in terms of education, experience,
expertise and skills.
Very soon, you will see our knowledge-capital
score sheet. So log on to this spot and you will get the complete
picture, shortly.
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