C&A Participates in Inter Solar 2015
L&T Electrical & Automation's Control & Automation (C&A) Business Unit along with
Power Transmission and Distribution IC of L&T Construction Group participated in
InterSolar 15, one of India's largest exhibitions and conferences for the solar
industry. The event was held in Mumbai during November 18-20, 2015.
C&A displayed its GVertor RECon (Solar Grid Inverter). The REcon Line of Central
Inverters are highly reliable, efficient and offer essential features designed for
large solar plants. The modular industrial design of the inverters makes it easy
to install, operate and maintain and also improves durability and efficiency over
its entire lifecycle. C&A also delivers high-efficiency power evacuation systems
on concept-to-commissioning basis for utility-scale solar PV plants. Its BOS solutions
comprise HV/MV switchboards, RMUs, relays, transformers, meters, SCADA and control
systems. It designs, engineers, manufactures,
tests and installs electrical systems, electrical protection and control systems
and civil installations adhering to prevailing electrical standards. Inter Solar
is an important industry platform for manufacturers, suppliers, distributors, service
providers and partners in the global solar industry. The event also provided a platform
for interaction with interested customers and vendors.
C&A Participates in Inter Solar 2015
The ultimate goal of a customer-centric organization is to provide a satisfying
experience during every customer interaction. Over the past few years, Control &
Automation (C&A) Business has continued to grow its market share in India. This
growth is due to the high degree of trust customers have in C&A's ability to make
their processes safe, efficient and reliable.
To build a customer centric organisation, C&A has taken the first step. It has created
a dedicated email-id "CustomerVoice@LnTEBG.com" in order to capture the voice of
its customers. Customers' views, suggestions and grievances will be monitored and
resolved by a dedicated committee.
Mr. Jayanta Chattopadhyay, Head of Control & Automation Business Unit says, "We
want to make sure that we listen to every customer's voice and provide answers to
their utmost satisfaction within 24 Hours of receipt of emails. This initiative
will further enhance our capability to keep our promises and deliver responsive
support on time".
C&A has also established an After-Sales Support Cell and Training Center at its
Navi Mumbai campus to offer its customers an unparalleled service experience..